Shipping Information

Fast, reliable delivery across Ghana. We ensure your skincare essentials reach you safely.

Delivery Fees

Standard Delivery

Courier Charges Apply

Delivery to you is charged based on what the courier services charges and we'll update you through phone call.

Pickups in Ho

Free

Pickups in Ho are free.

Processing Time

Once your order is confirmed, we typically process and ship within 2-3 business days.Processing times may be slightly longer during peak seasons or promotional periods.

Delivery Estimates

  • Ho & Surroundings1-2 Days
  • Major Cities (Accra, etc.)3-5 Days
  • Other Locations5-7 Days

Important Note

Delivery times are estimates and may vary based on courier schedules and location accessibility. Delays may occur during public holidays or adverse weather conditions.

Shipping Address

Please ensure that your shipping address is complete and accurate. Include:

  • •Street address or detailed location
  • •City or town
  • •Working phone number for delivery coordination

Incorrect or incomplete addresses may result in delivery delays or additional fees for re-delivery.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information (if available). You can also check your order status by logging into your account or contacting our customer service team.

Delivery Confirmation

Our delivery partner will contact you via the phone number provided when your package is out for delivery. Please ensure someone is available to receive the package, or provide delivery instructions if you prefer a specific delivery arrangement.

International Shipping

Currently, we ship within Ghana only. International shipping options may be available in the future. Please contact us if you are interested in international delivery, and we will do our best to accommodate your request.

Contact Us

If you have any questions about shipping, delivery times, or need assistance with your order, please don't hesitate to reach out to our customer service team.

Email: dermapharm248@gmail.com

Phone/WhatsApp: 233550612328

Business Hours: 9:00 AM - 6:00 PM (Monday - Saturday)