Privacy Policy

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing information when you make a purchase or book a consultation.
• Health Information: Skin concerns, history, and preferences provided during consultations to tailor our treatments (processed with strict confidentiality).
• Usage Data: Information on how you use our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and deliver your orders and bookings.
• To provide personalized skincare recommendations and consultations.
• To improve our website, products, and services.
• To send you updates, promotional offers, and educational content (you can opt-out at any time).
• To comply with legal obligations under Ghanaian law.

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use secure payment gateways (Paystack) and do not store your full credit card details on our servers.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers (e.g., delivery couriers, payment processors) only as necessary to fulfill our services to you, and always in accordance with the Data Protection Act.

5. Your Rights

Under the Data Protection Act, 2012 (Act 843), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Object to the processing of your personal data for direct marketing purposes.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: